Privacy Policy

Last updated: January 2025

Information We Collect

When you contact us for HVAC services, we may collect the following information:

• Name and contact information (phone number, email address)
• Service address
• Information about your HVAC system and service needs
• Appointment scheduling preferences

How We Use Your Information

We use the information we collect to:

• Provide HVAC repair, maintenance, and installation services
• Schedule and confirm appointments
• Communicate with you about your service
• Send service reminders and maintenance recommendations
• Improve our services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business
• When required by law or to protect our rights
• With your consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Bay Area Heating and Cooling
1710 Industrial Rd, San Carlos, CA 94070
Phone: (650) 880-6021

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.